Shipping policy

Last Updated: December 2026

Welcome to Gardenzia. This Shipping Policy explains how orders are processed and delivered across Pakistan.

1. Shipping Locations

We currently ship all over Pakistan.

International shipping is not available at this time.

Orders are processed within 1–2 working days after confirmation.

Orders placed on Sundays or public holidays are processed on the next working day.

Estimated delivery time is 3–5 working days, depending on your city and courier service.

Remote or rural areas may take slightly longer.

Shipping charges are calculated at checkout.

Free shipping is available on orders above Rs. 5000.

Shipping charges are non-refundable.

We offer Cash on Delivery (COD) across Pakistan.

Customers are requested to keep the exact amount ready at the time of delivery.

We deliver orders through reliable courier companies to ensure safe and timely delivery.

Delivery may be delayed due to:

Weather conditions

Courier service issues

Natural disasters or strikes

Incomplete or incorrect address details

Gardenzia will not be responsible for delays beyond our control.

Please ensure your shipping address and contact number are correct.

If delivery fails due to incorrect details or unavailability, re-shipping charges may apply.

Once your order is shipped, tracking details will be shared via SMS or WhatsApp, if available.

For shipping-related queries, contact us:

Gardenzia – Pakistan
📞 Phone / WhatsApp: +92 312 3276669
📧 Email: info@gardenzia.com

By placing an order on Gardenzia, you agree to this Shipping Policy.

Thank you for shopping with us 🌱