Terms of service
Last Updated: December 2026
Welcome to Gardenzia. By accessing or using our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
Gardenzia operates in Pakistan and serves customers nationwide.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
We sell gardening-related products including plants, seeds, soil, fertilizers, and accessories.
Product images are for illustration purposes; actual products may slightly vary.
Availability of products is subject to change without notice.
3. Pricing & Payments
All prices are listed in Pakistani Rupees (PKR).
Prices may change without prior notice.
We offer Cash on Delivery (COD) and other available payment methods shown at checkout.
Gardenzia reserves the right to cancel any order due to pricing errors or stock unavailability.
4. Orders & Confirmation
Order confirmation does not guarantee availability.
We may contact you via call, SMS, or WhatsApp to confirm your order.
Orders may be canceled if confirmation is not received.
5. Shipping & Delivery
Delivery timelines are estimates and may vary.
Gardenzia is not responsible for delays caused by courier services, weather, or incorrect address details.
Free shipping is offered on eligible orders as mentioned on the website.
6. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers must review the Return Policy before placing an order.
7. User Responsibilities
You agree not to:
Provide false or misleading information
Misuse the website or its content
Attempt fraud, abuse COD service, or refuse delivery without valid reason
Repeated order refusals may result in account restrictions.
8. Intellectual Property
All content on this website (text, images, logos) is the property of Gardenzia.
Unauthorized use or reproduction is strictly prohibited.
9. Limitation of Liability
Gardenzia shall not be liable for:
Indirect or consequential damages
Losses due to misuse of products
Delays or failures beyond our reasonable control
10. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
11. Governing Law
These Terms are governed by the laws of Islamic Republic of Pakistan.
12. Contact Information
For any questions regarding these Terms, contact us:
Gardenzia – Pakistan
📞 Phone / WhatsApp: +92 312 3276669
📧 Email: info@gardenzia.com
By using our website, you agree to these Terms of Service.
Thank you for choosing Gardenzia 🌱